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Terms and Conditions

Shipping Policy
SHIPPING POLICY: For USA Expedited shipments, orders have to be placed before 11:00 AM Central Standard Time in order for us to try our best to process and ship the order that same day (not guaranteed). IMPORTANT: ALL EXPRESS or EXPEDITED (International and US) orders may take up to 2 business days to process and ship even if placed before 11:00 AM CST.

Once we receive your order and the payment has cleared, and been received, we will process and ship your order within about 2-3 business days (for in stock items only). Item will be shipped from our warehouse in El Monte, CA and/or Chicago, IL. Please note that you may not receive all your items in the same package. Your order may be delivered in multiple shipments. All tracking information will be emailed once available. No additional shipping charges will apply. However, for customers outside of the US, customs/duties will be assessed on the value of the items in each shipment.

Orders will be shipped via a major carrier like USPS or UPS. Tracking information will be emailed once available. Please note, that we are not able to deliver to APO or PO Boxes.

Please note, that all orders are processed, shipped, and delivered on working business days only. No week-end or holiday deliveries or processing.

If you purchase an item listed as "SOLD OUT" or "Out Of Stock" your entire order may be placed on back order until all items are in stock and available for shipping. If possible, we recommend placing a separate order for any unavailable items. For approximate availability dates, please contact our Live Chat Agents, or contact us via email:

Please allow the following delivery windows*:
UPS Ground: 5-7 Business Days
Special Shipping Deal: 7-10 Business Days
Free Shipping: 7-14 Business Days
International Express: 4-7 Business Days**
International Economy: 7-14 Business Days**
Canada Standard: 10-14 Business Days**

*Items may be delivered sooner then delivery windows above, but is never guaranteed. If you need your items sooner then the delivery windows above, please place your order with expedited method. We are not responsible for any delays caused by our carrier(s). For additional information, please visit our FAQ Section, or contact our Live Chat agents for assistance.

**If shipping outside of the United States, your respective country will collect additional customs/duties that we are not responsible for. It will most likely be collected upon delivery. If a package is refused/undeliverable you will be responsible for all charges to return the items to our warehouse, including any customs/duties. These costs will be deducted from your refund. 

Return Policy

If you would like to request a return, please notify us within 5 days of receiving your order. Refunds are subject to a 20% restocking and shipping fees are not refundable. Single items (Samples=a quantity of 1), and CLEARANCE items are non refundable/exchangeable. Initial shipping costs (the amount we pay to ship items to you) will be deducted from ALL returns. The buyer will be responsible for the return shipping fee. Returnable items must be received by us within 14 days from the date your order was delivered. Returnable items must be received in their original packaging and in perfect condition (e.g. unopened and unused). IMPORTANT: All Returns/Exchanges must be sent either FED EX or UPS and a tracking number must be emailed to: along with your order number. Any signs of used products will not be approved for refunds and reshipment of products will be the responsibility of the buyer.

Exchanges are not subject to restocking fee.

Please review contents of order immediately after receiving. If there are any issues/damage(s) to item(s) in your order when received, please be sure to bring it to our attention within 5 days of receiving so we can resolve the issue for you.

. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of The collective work includes works that are licensed to Copyright 2003, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with or purchasing products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with or to purchase products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to in its sole discretion.

You agree to indemnify, defend, and hold harmless, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, may link to sites operated by third parties. However, even if the third party is affiliated with, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).